Privacy Policy — Spribe Game

1. Introduction

This Privacy Policy describes how Spribe Game collects, uses, stores, and protects personal information relating to players who register and use the platform at spribegame.pro. It applies to all services on the platform, including sports betting on cricket, PSL, football, and esports, bingo, and all associated account and payment functions.

By creating an account and using Spribe Game, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.

Protecting your data is not something we treat as a box to tick. When you share personal details with Spribe Game — whether that is your name, your mobile number for a JazzCash payment, or your betting history — you are trusting us to handle that information responsibly. This policy is our explanation of exactly how we do that.

2. Data We Collect

Spribe Game collects personal information in two ways — information you provide directly when using the platform, and information collected automatically as part of normal platform operation.

Information You Provide

• Registration details — your full name, date of birth, email address, and mobile number when you create an account.
• Identity verification documents — a copy of a valid government-issued ID when requested for account verification or withdrawal processing.
• Payment information — details related to deposits and withdrawals via JazzCash, Easypaisa, Raast, or bank transfer, including account references used to process transactions.
• Communications — messages you send to player support, including the content of queries, complaints, or responsible gaming requests.
• Responsible gaming preferences — deposit limits, cooling-off requests, and self-exclusion settings you configure in your account.

Information Collected Automatically

• Device and browser data — your IP address, browser type, operating system, and device identifiers when you access the platform.
• Usage data — pages visited, features used, session duration, betting activity, and navigation patterns within the platform.
• Transaction logs — a full record of deposits, withdrawals, bets placed, and account balance changes.
• Cookie data — information stored by cookies on your device, as described in the Cookies section of this policy.

3. How We Use Your Data

The table below summarises the main ways Spribe Game uses the personal data it collects, and the reason behind each use.

4. Legal Basis for Processing

Spribe Game processes your personal data on the following grounds:

• Contract performance — processing your registration details, payment information, and account data is necessary to provide the services you have signed up for.
• Legitimate interests — fraud prevention, security monitoring, and platform improvement are carried out on the basis of Spribe Game's legitimate interest in operating a safe and functional platform.
• Consent — sending you promotional communications is based on your explicit opt-in consent. You can withdraw consent for marketing at any time through your account settings.
• Legal obligation — identity verification and transaction record-keeping may be required to meet standard compliance obligations applicable to online gaming platforms.

5. Sharing Your Data

Spribe Game does not sell your personal data to third parties. Your information may be shared with the following categories of third party, strictly for the purposes described in this policy:

Payment Service Providers

To process deposits and withdrawals in PKR, Spribe Game works with payment processors that support JazzCash, Easypaisa, Raast, and standard bank transfer. These providers receive only the transaction data required to process your payment. They are contractually bound to handle your data securely and are not permitted to use it for any other purpose.

Identity Verification Providers

Where identity verification is required — for example, before processing a withdrawal or responding to a suspected duplicate account — Spribe Game may share your name, date of birth, and ID document with a third-party verification service. These providers are engaged solely for verification purposes.

Fraud Prevention and Security Services

To protect the platform and its players, Spribe Game may share certain technical data — such as IP addresses and device identifiers — with fraud prevention and security monitoring services. This is done to detect and prevent account takeover, payment fraud, and abuse of promotional offers.

Legal Obligations

In cases where Spribe Game is required to share data in response to a lawful request from an authority, or where doing so is necessary to protect the safety of users or the platform, data may be disclosed to the relevant parties. Spribe Game will take reasonable steps to notify affected players of such disclosure where permitted to do so.

6. Payment Data

Because all transactions on Spribe Game are processed in PKR and involve popular local payment methods, it is worth being specific about how payment data is handled.

When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, or bank transfer, the payment details you provide are passed directly to the relevant payment processor over an encrypted connection. Spribe Game retains a reference to the transaction — such as a transaction ID and the payment method used — but does not store your full mobile wallet credentials or bank account numbers on its own servers.

Transaction records — including the amount, date, payment method type, and outcome — are kept as part of your account history. This record is necessary for resolving disputes, processing withdrawals to your verified payment method, and maintaining account integrity.

7. Data Retention

Spribe Game retains personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data and the reason it was collected:

• Account registration data — retained for the duration of your account and for a period after closure to allow for dispute resolution.
• Transaction records — kept for several years from the date of each transaction, in line with standard record-keeping practices for financial transactions.
• Identity verification documents — retained for as long as required to satisfy the verification purpose and for a reasonable period thereafter.
• Support communications — kept for a period sufficient to allow for follow-up on unresolved queries and quality assurance purposes.
• Self-exclusion records — retained indefinitely to ensure that self-excluded players are not re-admitted to the platform in error.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to any individual player.

8. Security

Spribe Game takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

These measures include encrypted data transmission (HTTPS/TLS) for all communication between your device and the platform, encrypted storage for sensitive account data, access controls that limit who within the organisation can access personal data, and regular review of security practices.

While no online platform can guarantee absolute security, Spribe Game takes reasonable and proportionate steps to protect player data. You also play a role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been compromised, contact player support immediately.

9. Cookies

Spribe Game uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. Here is a plain-language explanation of how we use them:

Essential Cookies

These cookies are necessary for the platform to function. They keep you logged in during a session, remember your preferences, and allow the platform to recognise you between pages. You cannot opt out of essential cookies without disabling core platform functionality.

Analytics Cookies

Spribe Game uses analytics tools to understand how players use the platform — which pages are visited most, where users drop off, and how features are being used. This data is collected in aggregate and is used solely to improve the platform. It is not linked to your individual identity or shared with advertising networks.

Preference Cookies

These cookies remember your settings and preferences — such as your language preference or display settings — so you do not have to reconfigure them every time you visit.

You can manage cookie settings through your browser. Note that disabling certain cookies may affect your ability to use some features of the platform. Most modern browsers allow you to see which cookies are stored and to delete them individually or in bulk.

10. Your Rights

As a registered player, you have the following rights regarding your personal data held by Spribe Game:

• Right of access — you can request a copy of the personal data Spribe Game holds about you.
• Right to correction — if any of your personal data is inaccurate or out of date, you can ask us to correct it.
• Right to deletion — in certain circumstances, you can request that your personal data be deleted. Note that some data may need to be retained for legal or compliance reasons even after an account closure.
• Right to restrict processing — you can ask Spribe Game to limit how your data is used in specific circumstances.
• Right to withdraw consent — where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time through your account settings.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format in certain situations.

To exercise any of these rights, contact Spribe Game player support. We will respond to all data rights requests within a reasonable timeframe. Please note that some requests may require identity verification before they can be actioned.

11. Minors

Spribe Game is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. If a minor has registered using false age information, their account will be closed immediately upon discovery and any balance will be handled in accordance with the Terms and Conditions.

Parents and guardians are encouraged to use device-level parental controls and internet filtering tools to prevent minors from accessing online betting platforms. If you believe a minor has created an account on Spribe Game, please contact player support immediately so the account can be reviewed and closed without delay.

12. Changes to This Policy

Spribe Game may update this Privacy Policy from time to time to reflect changes in platform features, data handling practices, or applicable standards. When updates are made, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how your data is used, Spribe Game will notify registered players via an in-account notification or email. Your continued use of the platform after a policy update constitutes your acceptance of the revised policy. If you disagree with any change, you should stop using the platform and contact support to request account closure.

13. Contact Us

If you have any questions about this Privacy Policy, want to understand more about how your data is handled, or wish to exercise any of your data rights, please reach out to the Spribe Game player support team. Support is available around the clock.

You can also visit the Responsible Gaming page if your query relates to self-exclusion, deposit limits, or other account safety tools. For general platform questions, the FAQ page covers many common topics.